Guest Care at
The Sultan Resort

Complimentary Inclusions – With Our Warmest Welcome

 

At The Sultan Resort, we believe in offering thoughtful touches that enhance your stay. The following items and services are provided with our compliments:

• Welcome Drink on arrival (non-alcoholic, traditional Kashmiri Kahwa)

• High-Speed Wi-Fi Internet Access throughout your stay

• Tea & Coffee Makers in all rooms (replenished once daily)

• Unlimited RO Drinking Water in all rooms Pure Mountain Water – Refreshing, unlimited drinking water straight from the Himalayas
  (Note: In support of our Go-Green initiative, we have discontinued the use of single-use plastic bottles)

• Essential Bathroom Amenities

 

Premium Room Privileges​

Guests staying in our Premium Rooms enjoy additional enhanced comforts:

• Fruit Basket with Cookies & Candies upon arrival

• Unlimited Use of Tea & Coffee Makers

• Evening Tea with Snacks served in our lounge

• Exclusive High-Speed Internet Access

• Mini-Fridge stocked with select refreshments

• In-room Safe Deposit Locker

 

Facilities & Amenities

Our resort is designed for comfort, convenience, and connection with nature. Enjoy the following features during your stay:

• 🌄 Spacious 450 sq. ft. Rooms with Private Balconies offering uninterrupted mountain views

• 🍽️ In-room Dining Area with table, sofa, and writing desk [may vary for some room types] 

• ☕ Tea/Coffee Maker in every room

• ☎️ Telephone in all rooms

• 📺 HD Smart LED TV with FTA channels

• 🌐 Wi-Fi Internet Access

• 🔐 Safe Deposit Lockers (Premium & Higher Rooms only)

• ❄️ Mini-Fridge (Premium & Higher Rooms only)

• 🧺 Iron & Ironing Board (available upon request)

• 🚗 Ample On-Site Car Parking

• 🧼 Laundry Service & Luggage Storage

• 🍴 Multi-Cuisine Restaurant [Jahanara] with indoor and in-room dining options

• 🔥 Winter Heating Provisions (December to March) including Heated Beds, Room Heaters & Gas Heaters​